6.3 KiB
6.3 KiB
Management Information System (MIS), DGHS
Introduction
The Management Information System (MIS) under the Directorate General of Health Services (DGHS) is a pivotal entity in Bangladesh’s healthcare sector. Established in March 2008, the MIS leverages digital health technologies to strengthen healthcare delivery across the nation.
Vision: To create a digitally empowered healthcare ecosystem for every citizen of Bangladesh.
Mission: To integrate health systems, streamline health information, and provide accessible, equitable, and quality healthcare services through advanced technology.
Organizational Framework
Governance Structure
- Operates under the Ministry of Health and Family Welfare (MOHFW).
- Functions at national, divisional, district, upazila, union, and community levels.
Key Collaborations
- Local: DGFP, DGDA, Urban Health, and municipalities.
- International: WHO, UNDP, and Oslo University.
Network Infrastructure
- Local Area Networks with high-speed broadband internet in primary, secondary, and tertiary care hospitals.
- Mobile data connectivity for community clinics and health workers.
- Hospitals equipped with computers and printers.
Core Activities
Health Information Systems (HIS)
- Purpose: Provides real-time health data for decision-making through comprehensive digital tools.
- Key Tools and Features:
- DHIS2:
- Manages routine health information and public health campaigns.
- Facilitates both individual and aggregated data capture for effective monitoring.
- HRIS (Human Resource Information System):
- Centralized management of healthcare workforce data.
- Modules for training, leave, promotions, and Annual Confidential Reports (ACR).
- Integrated registries for providers, facilities, and geolocations.
- OpenMRS+: Supports electronic medical records and clinical data management.
- OpenSRP: Focuses on maternal and child health service delivery through digital platforms.
- CRVS (Civil Registration and Vital Statistics):
- Tracks births, deaths, and causes of death with MCCOD and ICD-10 compliance.
- Aims for comprehensive death tracking by 2024.
- SHR (Shareable Health Record):
- A centralized repository for clinical data sharing across providers.
- Integrated with OpenMRS+, OpenSRP, and OpenELIS for seamless interoperability.
- Media Monitoring System: Automatically tracks health-related media coverage for actionable insights.
- Asset Management and eLMIS:
- Manages logistics and inventory efficiently.
- Supports supply chain optimization for medical and non-medical assets.
- ICT Equipment Distribution System: Tracks distribution, installation, and utilization of digital devices to ensure resource optimization.
- DHIS2:
eHealth Services
- Purpose: Enhances accessibility and efficiency in healthcare delivery using modern digital solutions.
- Key Tools and Features:
- Biometric Attendance System:
- Ensures accurate attendance tracking through fingerprint and face detection technologies.
- Complaint Management System:
- Facilitates efficient resolution of citizen grievances and feedback management.
- Telemedicine:
- Provides remote consultations through 144 advanced telemedicine centers.
- 24/7 support via the National Health Call Center (16263).
- Video Conferencing System:
- Enables virtual meetings, training, and collaboration among healthcare professionals.
- National Health Call Center (16263):
- A comprehensive platform offering doctor consultations, ambulance booking, and real-time public support services.
- BI-Driven National Health Dashboard:
- Offers real-time visualization of health metrics for data-driven decision-making.
- Biometric Attendance System:
Local Health Bulletin
- Purpose:
- Provides a district and sub-district level snapshot of health status.
- Automatically formulated using data captured from multiple systems.
- Benefits:
- Helps local health administrators monitor and assess their performance.
- Supports evidence-based policy and decision-making.
- Offers the public an accessible overview of regional health indicators.
Achievements and Impact
National Impact
- Comprehensive digitization and automation of public health facilities.
- Seamless integration of community clinics (14,000 CCs) for grassroots healthcare delivery.
- Efficient and accurate management of pandemic data and public health emergencies.
Global Recognition
- UN Digital Health for Digital Development Award (2011).
- German Government Award on Routine Health Information Systems (2014).
Success Stories
- The COVID-19 system’s real-time data accuracy and global compatibility earned widespread acclaim.
- Enhanced public health strategies driven by robust routine health data and surveillance systems.
Services for Citizens
Health Services
- Telemedicine: 24/7 consultations with qualified doctors.
- Ambulance Booking: Real-time ambulance availability and dispatch.
- Health Card: Unique health IDs and electronic health records for all citizens (planned).
Public Support Channels
- National Health Call Center (16263): A centralized hub for public inquiries and services.
- Bulk SMS System: Provides instant updates to healthcare professionals and citizens.
- National Health Dashboard: Accessible at https://dashboard.dghs.gov.bd.
Technology and Innovation
Advanced Technologies
- PostgreSQL for managing large-scale health data efficiently.
- GIS for geolocation-based health services and planning.
- Disaster Recovery Center in Khulna ensuring system resilience and continuity.
Future Innovations
- AI and big data integration for predictive healthcare analytics.
- Nationwide standardization of health data aligned with ICD-11 compliance.
- Expansion of eHealth tools for urban and rural healthcare settings.
Future Goals
- Achieve full electronic health record implementation by 2025.
- Establish a unique health ID for all citizens.
- Expand telemedicine and urban health data collection systems.
- Strengthen logistics and asset tracking under MOHFW.
Contact and Communication
- Website: https://www.dghs.gov.bd
- Health Call Center: 16263
- Email: info@dghs.gov.bd