Updated email address in contact info

MIS.md

@@ -1,34 +1,35 @@
-# Management Information System (MIS), DGHS
+**Management Information System (MIS), DGHS**
+
+**Introduction**
 
-## Introduction
 The Management Information System (MIS) under the Directorate General of Health Services (DGHS) is a pivotal entity in Bangladesh’s healthcare sector. Established in March 2008, the MIS leverages digital health technologies to strengthen healthcare delivery across the nation.
 
 **Vision:** To create a digitally empowered healthcare ecosystem for every citizen of Bangladesh.
 
 **Mission:** To integrate health systems, streamline health information, and provide accessible, equitable, and quality healthcare services through advanced technology.
 
----
+**Organizational Framework**
 
-## Organizational Framework
+**Governance Structure**
 
-### Governance Structure
 - Operates under the Ministry of Health and Family Welfare (MOHFW).
 - Functions at national, divisional, district, upazila, union, and community levels.
 
-### Key Collaborations
+**Key Collaborations**
+
 - **Local:** DGFP, DGDA, Urban Health, and municipalities.
 - **International:** WHO, UNDP, and Oslo University.
 
-### Network Infrastructure
+**Network Infrastructure**
+
 - Local Area Networks with high-speed broadband internet in primary, secondary, and tertiary care hospitals.
 - Mobile data connectivity for community clinics and health workers.
 - Hospitals equipped with computers and printers.
 
----
+**Core Activities**
 
-## Core Activities
+**Health Information Systems (HIS)**
 
-### Health Information Systems (HIS)
 - **Purpose:** Provides real-time health data for decision-making through comprehensive digital tools.
 - **Key Tools and Features:**
   - **DHIS2:**
@@ -52,7 +53,8 @@ The Management Information System (MIS) under the Directorate General of Health
     - Supports supply chain optimization for medical and non-medical assets.
   - **ICT Equipment Distribution System:** Tracks distribution, installation, and utilization of digital devices to ensure resource optimization.
 
-### eHealth Services
+**eHealth Services**
+
 - **Purpose:** Enhances accessibility and efficiency in healthcare delivery using modern digital solutions.
 - **Key Tools and Features:**
   - **Biometric Attendance System:**
@@ -69,7 +71,8 @@ The Management Information System (MIS) under the Directorate General of Health
   - **BI-Driven National Health Dashboard:**
     - Offers real-time visualization of health metrics for data-driven decision-making.
 
-### Local Health Bulletin
+**Local Health Bulletin**
+
 - **Purpose:**
   - Provides a district and sub-district level snapshot of health status.
   - Automatically formulated using data captured from multiple systems.
@@ -78,62 +81,61 @@ The Management Information System (MIS) under the Directorate General of Health
   - Supports evidence-based policy and decision-making.
   - Offers the public an accessible overview of regional health indicators.
 
----
+**Achievements and Impact**
 
-## Achievements and Impact
+**National Impact**
 
-### National Impact
 - Comprehensive digitization and automation of public health facilities.
 - Seamless integration of community clinics (14,000 CCs) for grassroots healthcare delivery.
 - Efficient and accurate management of pandemic data and public health emergencies.
 
-### Global Recognition
+**Global Recognition**
+
 - UN Digital Health for Digital Development Award (2011).
 - German Government Award on Routine Health Information Systems (2014).
 
-### Success Stories
+**Success Stories**
+
 - The COVID-19 system’s real-time data accuracy and global compatibility earned widespread acclaim.
 - Enhanced public health strategies driven by robust routine health data and surveillance systems.
 
----
+**Services for Citizens**
 
-## Services for Citizens
+**Health Services**
 
-### Health Services
 - **Telemedicine:** 24/7 consultations with qualified doctors.
 - **Ambulance Booking:** Real-time ambulance availability and dispatch.
 - **Health Card:** Unique health IDs and electronic health records for all citizens (planned).
 
-### Public Support Channels
+**Public Support Channels**
+
 - **National Health Call Center (16263):** A centralized hub for public inquiries and services.
 - **Bulk SMS System:** Provides instant updates to healthcare professionals and citizens.
-- **National Health Dashboard:** Accessible at [https://dashboard.dghs.gov.bd](https://dashboard.dghs.gov.bd).
+- **National Health Dashboard:** Accessible at [https://dashboard.dghs.gov.bd](https://dashboard.dghs.gov.bd/).
 
----
+**Technology and Innovation**
 
-## Technology and Innovation
+**Advanced Technologies**
 
-### Advanced Technologies
 - PostgreSQL for managing large-scale health data efficiently.
 - GIS for geolocation-based health services and planning.
 - Disaster Recovery Center in Khulna ensuring system resilience and continuity.
 
-### Future Innovations
+**Future Innovations**
+
 - AI and big data integration for predictive healthcare analytics.
 - Nationwide standardization of health data aligned with ICD-11 compliance.
 - Expansion of eHealth tools for urban and rural healthcare settings.
 
----
+**Future Goals**
 
-## Future Goals
 - Achieve full electronic health record implementation by 2025.
 - Establish a unique health ID for all citizens.
 - Expand telemedicine and urban health data collection systems.
 - Strengthen logistics and asset tracking under MOHFW.
 
----
+**Contact and Communication**
 
-## Contact and Communication
-- **Website:** [https://www.dghs.gov.bd](https://www.dghs.gov.bd)
+- **Website:** [https://www.dghs.gov.bd](https://www.dghs.gov.bd/)
 - **Health Call Center:** 16263
-
+- **Email:** <info@dghs.gov.bd>