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transformers/docs/source/troubleshooting.md
Stas Bekman 63ca402380
[troubleshooting] add 2 points of reference to the offline mode (#11236) 
* add 2 points of reference to the offline mode

* link the new doc

* add error message

* Update src/transformers/modeling_utils.py

Co-authored-by: Sylvain Gugger <35901082+sgugger@users.noreply.github.com>

* style

* rename

* Trigger CI

Co-authored-by: Sylvain Gugger <35901082+sgugger@users.noreply.github.com>
2021-04-14 08:39:23 -07:00

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Troubleshooting

This document is to help find solutions for common problems.

Firewalled environments

Some cloud and intranet setups have their GPU instances firewalled to the outside world, so if your script is trying to download model weights or datasets it will first hang and then timeout with an error message like:

ValueError: Connection error, and we cannot find the requested files in the cached path.
Please try again or make sure your Internet connection is on.

One possible solution in this situation is to use the "offline-mode".