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-# Directorate General of Health Services (DGHS) SMS-Based Complaint and Suggestion System
+# SMS-Based Complaint and Suggestion System of the Directorate General of Health Services (DGHS)
 
 The Directorate General of Health Services (DGHS) operates a dedicated SMS-based complaint and suggestion system to improve healthcare services and provide a platform for public feedback. Below is a detailed explanation of how the system works, its features, and the operational guidelines.